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Showing posts with label Canadians. Show all posts
Showing posts with label Canadians. Show all posts

Monday, March 26, 2012

Not My Day


Tough day today folks...I encountered a very rude lady Chinese customer during my work shift. Her phone has no dial tone. From the onset of the call she was already yelling. What I did not like about her is aside from venting her anger on me for the supposedly ineptness of the company she had criticized me personally. She said she does not understand my English!!&%#$&!! I am almost tempted to say. Look who is talking?!!! What about the fai, fai telo, telo? (Five, five zero, zero) My office mates noticed I changed my color from my fair complexion to red complexion. My bad, it is not my day today. 

No offense to some Chinese guys and gals reading my blog. I do not mean all Chinese, just that lady Chinese I spoke with during my work shift. When I accepted the job in the current account I am working with. I was advised Canadians are five times nicer than my previous account. I agree Canadians are very professional people. The things is, there are too many settlers in Canada. Some customers I encountered rude in most of my work shifts are Chinese, those from India and my fellow Filipinos. Holy cow! I am also an Asian. But I know where to put my feet on the ground.

As front line agent, I was not put in front of the computer without proper training. Every Nationality has his own unique accent. Oh, I am just venting folks. I guess... it is time for a cup of coffee.  Anyone wants a cup? Tim Horton? Stabucks? Or Batangas coffee? :)

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