Baguio City Goodies

I received these goodies from our thoughtful team captain yesterday morning while at work. It came all the way from Baguio City. The place is known to Filipinos as Summer Capital of the Philippines due to its cool weather all year round. Baguio City is on the north, about five hours drive from Manila. We had our team building there, 5th and 6th of March. About four of us in our team did not make for various reasons. The strawberries are so sweet, the  jam is my favorite. The strawberries are gone in few bites. The jam is still inside my ref with a spoonful gone.  :)

Love Month Activities

It was the birthday of my late father 5^th of February. I have work that day. I brought him basket of fresh flowers and candle, the 8^th of February, my day off. 

Giving of flowers on Valentine’s Day is a tradition most of the team captains at our office do not want to miss. I received a long stem rose from my thoughtful team captain. She gave all the ladies in our team one stem red rose.  I took it home, these cuties enjoyed the company for a while. 

My team mates and I were jubilant knowing our team won as Best Team, 4^th Quarter on 2014. This was unexpected. Most of us in our team are tenured agents. We handle the most difficult calls and unresolved issues. Customer survey is part of our monthly score.  The sentiments of customers varies on their unresolved issues. We received the award a day after Valentine’s Day. We are proud of the achievement!