Wednesday, March 28, 2012
Kudos to our team captain and congrats to team mates! A job well done! We bested six teams in February. We topped the Satellite TV and Phone Tech Support teams, scoring the BEST in February among all months. We passed all metrics with FLYING COLORS! We were jubilant upon learning we made it. We are NUMBER ONE!
It is almost the end of March. The team is still on top in Customer Satisfaction (CSAT) score. We do hope we will pass all metrics. Being number one is not at all easy. All eyes are on us. Pressure is mounting but giving up is not an option. :)