I was glad
to be granted vacation leave after Christmas and until New Year. Before I went
on vacation leave I already knew I will be on a training right after the first
week of January 2016. What would be the training for?
Towards the 3rd week of November our team captain got sick and was on sick leave for two weeks. Last week of November, our floor coach manned our team huddle. Management has given each team a floor coach. The floor coach guides us whenever we encounter questions about internet and optic television when customers call in. Due to wide coverage and some intricacy on internet issues, management determined, we new trainees on this field still need assistance.
The last week of November, tech department received an email training is underway. At our huddle our floor coach asked if anyone from our team would like to undergo the training. He asked for volunteer, to which no one volunteered. On my way home after work shift, I had an afterthought. I sent the floor coach a message saying I am volunteering. He confirmed getting my message the following the day, I reported for work.
Towards the 3rd week of November our team captain got sick and was on sick leave for two weeks. Last week of November, our floor coach manned our team huddle. Management has given each team a floor coach. The floor coach guides us whenever we encounter questions about internet and optic television when customers call in. Due to wide coverage and some intricacy on internet issues, management determined, we new trainees on this field still need assistance.
The last week of November, tech department received an email training is underway. At our huddle our floor coach asked if anyone from our team would like to undergo the training. He asked for volunteer, to which no one volunteered. On my way home after work shift, I had an afterthought. I sent the floor coach a message saying I am volunteering. He confirmed getting my message the following the day, I reported for work.
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