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Showing posts with label Horizon. Show all posts
Showing posts with label Horizon. Show all posts

Friday, March 25, 2011

A New Beginning

Folks, there is another side of the story I have not told you yet. After my lead training for escalation agent was concluded in mid February this year. While my co trainees and I were in the process of getting ourselves used to answering escalated calls, we had a general assembly. At the general assembly or simply a general meeting we were informed the electric company that hired our Call Center will no longer renew their contract with Manila, Philippines Call Center. 


Did I worry about becoming jobless? To be honest, yes. However, all of us were given assurance by the Call Center we are working for, we are to be transferred to other account. Lucky for us, the Call Center we are working for has several accounts. Some of the accounts are in the process of hiring employees. I was first endorsed to a gaming account unfortunately I did not pass the tech exam. 

Monday, November 22, 2010

Greener Pasture

My friend resigned from our office for shall we say a greener pasture with another Call Center. She is fondly called Mommy J by most of our officemates. Her name is Juliet, the ever loyal partner of Romeo. She had been with our Call Center for almost five years. I know it is not easy for her to go. I had invited her for lunch and we had a wonderful time together. Our officemates and I felt sad of her resigning but anyway we are still neighbors. She is just a text message away.

I had many fond memories of my friend but my unforgettable is us having breakfast at one of the restaurants one morning after work shift. I guess you would agree with me when you have someone you are comfortable being with. The two of you would never run out of stories to tell. After the sumptuous breakfast we gathered our things and went out of the restaurant. We were slowly itching away from the restaurant. Continuously laughing and sharing the stories I could not remember the topic, when suddenly Juliet said. "Hey! We forgot to pay!"

We rushed back in to the restaurant. We were met by a smiling waiter at the door. We immediately went to the lady cashier apologized for inadvertently going out forgetting to pay. We laughed and laughed until we were almost crying narrating to the lady cashier what happened. The lady cashier was thankful we remembered saying had we not came back. They will pay for what we ordered. Gosh! I just could not think of the humiliation, had the cashier sent someone after us. I guess she did not because we are regular customers of the restaurant.

To my friend Juliet, I will always remember all those happy days we had. Wishing you ALL the BEST at your new place of work!

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