Tough day today folks...I encountered
a very rude lady Chinese customer during my work shift. Her phone has no dial
tone. From the onset of the call she was already yelling. What I did not like about
her is aside from venting her anger on me for the supposedly ineptness of the
company she had criticized me personally. She said she does not understand my
English!!&%#$&!! I am almost tempted to say. Look who is talking?!!! What
about the fai, fai telo, telo? (Five, five zero, zero) My office mates noticed
I changed my color from my fair complexion to red complexion. My bad, it is not
my day today.
No offense to some Chinese
guys and gals reading my blog. I do not mean all Chinese, just that lady
Chinese I spoke with during my work shift. When I accepted the job in the
current account I am working with. I was advised Canadians are five times nicer
than my previous account. I agree Canadians are very professional people. The
things is, there are too many settlers in Canada. Some customers I encountered rude
in most of my work shifts are Chinese, those from India and my fellow
Filipinos. Holy cow! I am also an Asian. But I know where to put my feet on the
ground.
As front line agent, I was not
put in front of the computer without proper training. Every Nationality has his
own unique accent. Oh, I am just venting folks. I guess... it is time for a cup
of coffee. Anyone wants a cup? Tim
Horton? Stabucks? Or Batangas coffee? :)
