Few Days to Christmas Day

Christmas is few days away. I decorated my small space in preparation for the joyful occasion. Just simple decors I could get my hands on. I do not want to spend anymore for Christmas decors.

This is my living room. My two seater couch are now stuffed with Christmas throw pillow.  I found some old Christmas cards I was supposed to mail to friends but they changed addresses. I got them stuck on the door and cut out stars out of metallic paper.

My little Christmas tree occupies a corner on top of my shoe drawer The two teddy bears are my favorite stuffed toys. They are gifts from youngest bro from his trip to Ireland and Oregon U.S. years back. Partly hidden beside my old television are some Christmas presents I started wrapping for my family members.

I am not saying do not spend for decors. Go ahead if you have budget.  I am simply sharing how to enjoy the Holiday Season. That is without giving away your precious earnings if budget is tight. 

Customer Survey

You waited on the phone. It took you around forty five minutes before you finally spoke with someone.  By the time someone came to answer you. You were not in good mood anymore.

The person on the other end of the line tried to pacify you. Asked how he can be of help to you. But you kept ranting how long you waited on the phone. Reiterating the company has very poor service. With emphasis it, is not about the person on the phone but the poor service of the company.

Finally the agent was successful in attending to your concern. Issue was fixed. You received survey on your email. Your frustration for waiting on the line was still at the back of your mind. Time to get even, you answered the survey. The following day, the agent was coached by the team captain for the poor survey.

If you are a customer, be objective in answering survey.  You are not happy with the company. Fine, bombard the company with your comments that goes with the survey. But never put a poor  survey unless the person on the other end did not help you at all. Your survey goes to the person you spoke with, not to the company.