Not My Day

Tough day today folks...I encountered a very rude lady Chinese customer during my work shift. Her phone has no dial tone. From the onset of the call she was already yelling. What I did not like about her is aside from venting her anger on me for the supposedly ineptness of the company she had criticized me personally. She said she does not understand my English!!&%#$&!! I am almost tempted to say. Look who is talking?!!! What about the fai, fai telo, telo? (Five, five zero, zero) My office mates noticed I changed my color from my fair complexion to red complexion. My bad, it is not my day today. 

No offense to some Chinese guys and gals reading my blog. I do not mean all Chinese, just that lady Chinese I spoke with during my work shift. When I accepted the job in the current account I am working with. I was advised Canadians are five times nicer than my previous account. I agree Canadians are very professional people. The things is, there are too many settlers in Canada. Some customers I encountered rude in most of my work shifts are Chinese, those from India and my fellow Filipinos. Holy cow! I am also an Asian. But I know where to put my feet on the ground.

As front line agent, I was not put in front of the computer without proper training. Every Nationality has his own unique accent. Oh, I am just venting folks. I guess... it is time for a cup of coffee.  Anyone wants a cup? Tim Horton? Stabucks? Or Batangas coffee? :)

More on London Lad

In my previous post I blogged about my nephew being sent to London by their Manila office. He works as a web designer. Let me share with you a little background of this young fellow. Nope, he is not an achiever in his college days. Like most stories of some young successful entrepreneurs. School is not a favorite place of my nephew. He wants to earn money but he does not want to study. His mom graduated from one of the best universities in Manila, University of the Philippines and my brother despite being a working student, graduated from Ateneo University in our province.

When my nephew was in high school his grades are not satisfactory. When he was about to graduate we were worried he will not make it. He was enrolled in a good school in high school. He could see some of his classmates coming to school with parents dropping them off to school in big cars. He often asked his mom, why they do not have money despite his parents graduating from good schools. Out of these premise he concluded education is not needed to become successful. Therefore, he does not need to study to earn money. We did not let up on him.