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Showing posts with label Brain. Show all posts
Showing posts with label Brain. Show all posts

Thursday, July 29, 2010

Congratulate Yourself


When was the last time you congratulated yourself for a job well done? Let me guess. You actually failed to do so because it is part of your duty. Your brain is too busy to mind. You would rather concentrate on the more productive side. That is, gathering more achievements, more monies. Without you knowing someone in some ways reaped the fruits of your hard work. They are grateful to you but could not let you know directly. Let me rephrase my question. How do you feel when unexpectedly someone would congratulate you for a job well done? 
  .
My star and a present from a friend :)
I am elated getting congratulatory words from my bosses last night reporting for work after a day of vacation. On the monitor of the computer I am using, a star was inserted with my name written on it. The star had short congratulatory notes from our Senior Manager and Office Manager. According to an officemate, a customer gave me the highest score for customer satisfaction (CSAT). Our client assigns someone to randomly call some of our customers. Asked the customers to rate the customer care representative (CCR) and his/her experience during the call. I am so happy to get a star. Actually this is not the first time I received a direct commendation from customers. I just ignored them until I started to get marked down on my quality assurance (QA) scores.
 

Our quality assurance people had been marking me down stating my customers are dissatisfied (DSAT) with me. I should have gotten a high score in the month of June had it not been for the DSAT marked down. I reasoned out to our team captain the reason for the DSAT and for the customer to be irate is not the way I handled the call but due to company policies. It looks like also, these QA guys had been marking me on the same call scenarios. Now, I know direct from some customers I am good. I did not get reward folks, out of the CSAT high score from a customer. The feeling of being appreciated is already a good reward for me. I told you. I am shallow.
  
“Make a person happy each day, even if, it is yourself.”
Anonymous

Sunday, July 11, 2010

New Blog Template


Surprise! I got a new blog template!

Yup! I did change my blog template because I am having trouble viewing my blog using Internet Explorer. I thought if I update my blog template to one of the new ones recommended by blogspot.com. I would be able to view my blog just like I used too with IE. To my dismay, my expectation did not happen. Since my previous template was on old one. I was unable to go back to it anymore. If you had been visiting my blog, this used to be how it looked. 
 
Well, I would say not bad for the update I did. I chose the simple template for me to be able to design my blog.  Pink is not actually one of my favorite colors but it denotes being young. Being a princess, I chose the color. My favorite colors are red, black and gold, extreme right? I like other colors of course and I can match colors to create a design. You got it!  I like every flower that grows on planet earth. However, roses and orchids are my favorites. It is not easy to design a blog. The thing is. I had to allot a certain time to do it. I love designing my own blog. I want my blog to look happy.  I am Jolly Princess after all. 

I had great time putting all together all the gadgets to make my blog looked this way. It was a bit tiring though. Yet it was worth it, when I see the end result. I mentioned about my internet browser. I am using Mozilla Firefox this time. I am not sure what will work for you. For me, my internet connection is faster when I used Firefox. I can view my blog in the manner I want it. I still use IE on other Websites, though. So I have two browsers I used alternately. I guess maybe there is something I need to do with IE. My busy brain has not figured it out yet for now.
 Thanks Josh Peterson!
I hope I made you happy with the blog template you designed.

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