Few Days of Silence

Hi folks … missed me? Sorry for my silence for the past few days. Quiet frankly when I got home I felt too sleepy and tired. I managed to visit few blogs then would fall asleep in front of my computer. Now, you know another talent from your Jolly Princess. I bet you can not do it, can you? I told you I have multitude of unique talents. Kidding aside, upon reporting for work after my vacation leave I missed several updates. I had to report for work at least half an hour early before my log in time. Stayed for another half hour after I logged out to read all those updates I missed. The updates are within the computer system we are using. Updates are being loaded to a computer program and we retrieve them by logging on to the program. It has username and password. Only authorized persons could access the program.

My computer, phone and headset

The log in to start accepting calls is done through the computer. Our headset is attached to Avaya phone through a removable cord. We key in our username and password to the computer assigned to each one of us to log in. The Avaya phone and the computer have to be in sync to property capture some calls that are recorded for quality assurance purposes. Our computers have screen captures. Anyone monitoring our calls could see where we move the computer mouse by seeing the cursor within the screen. We are barred from logging on to other websites except those websites that are work related. To make sure the barring is strictly followed our technical people disabled some applications that would prevent us from accessing prohibited websites. I am not aware of on how they do it exactly. We have highly trained techs that lavished our clients with much attention when it comes to security.

Our account deals with electricity. From time to time there are updates we need to read and study for the benefits of the customers of our client. Be it updates on company policies or the regulating bodies. These are also the bases used by our quality assurance people. To them ignorance to the rules and policies is no excuse. Whether you got sick of went on vacation leave they demand our full understanding of the knowledge about the account. Difficult you may say? At first, yes it was. However, after being in this line of work for quiet a number of years, I had adapted to these demands. Knowledge is Power after all. ☺

New Blog Template

Surprise! I got a new blog template!

Yup! I did change my blog template because I am having trouble viewing my blog using Internet Explorer. I thought if I update my blog template to one of the new ones recommended by blogspot.com. I would be able to view my blog just like I used too with IE. To my dismay, my expectation did not happen. Since my previous template was on old one. I was unable to go back to it anymore. If you had been visiting my blog, this used to be how it looked. 

 

Well, I would say not bad for the update I did. I chose the simple template for me to be able to design my blog.  Pink is not actually one of my favorite colors but it denotes being young. Being a princess, I chose the color. My favorite colors are red, black and gold, extreme right? I like other colors of course and I can match colors to create a design. You got it!  I like every flower that grows on planet earth. However, roses and orchids are my favorites. It is not easy to design a blog. The thing is. I had to allot a certain time to do it. I love designing my own blog. I want my blog to look happy.  I am Jolly Princess after all. 

I had great time putting all together all the gadgets to make my blog looked this way. It was a bit tiring though. Yet it was worth it, when I see the end result. I mentioned about my internet browser. I am using Mozilla Firefox this time. I am not sure what will work for you. For me, my internet connection is faster when I used Firefox. I can view my blog in the manner I want it. I still use IE on other Websites, though. So I have two browsers I used alternately. I guess maybe there is something I need to do with IE. My busy brain has not figured it out yet for now.

 Thanks Josh Peterson!

I hope I made you happy with the blog template you designed.